24/7 Availability
Enum chatbot ensures that students and parents can access information anytime, reducing wait times and improving satisfaction.
In the realm of primary and secondary education, institutions often face challenges such as delayed responses to student inquiries, overwhelming administrative workloads, and the inability to provide 24/7 support for students and parents. Without a chatbot, schools may struggle to efficiently manage communication, leading to frustration among students and parents who seek timely information about classes, schedules, and resources.
A public school district implemented the Enum chatbot to assist with enrollment inquiries. Parents could access information about registration deadlines and required documents at any time, significantly reducing the workload on administrative staff and improving parent satisfaction.