Enum Chatbot: Your Virtual System Administrator

The #1 Crisp Plugin: Helping Your Customers When You're Busy

Test drive a chatbot without signup!

Create a chatbot in a minute for your website to see how it can work.

Each unanswered question is a lost customer

Know how much you may lose

Example of a hosting-provider page with a chatbot

Click the pic below and ask any questions about the hosting center!

Watch our videos

Enum in numbers

chatbots helping people
questions answered
74
hosting providers already installed Enum chatbot!

Some places where our chatbots are used

How it works

Crisp chat is the interface where you can communicate with your customers

  • You register at Crispand install the chat on your website.
  • Crisp provide you a convenient way to interact with your customers
  • It also has many useful features like CRM and intergration with other channels (email, Whatsapp, and others)
  • You can start for free and still have a working support system!

Enum Support AI Chatbot is a plugin for Crisp

When installed and activated it will answer your customer questions. But you still can join the conversation and control its behavior. The plugin works as a layer between your customers and Crisp

  • User asks a question in the Crisp chat
  • If you are offline and chatbot is activated, it looks for the provided data (like your website) and sends the answer
  • You can watch it at work and join the conversation if needed
  • You can temporarily switch the chatbot on/off or use a schedule for it.

How to install and launch the plugin

Install the Enum AI Support chatbot in Crisp

You already installed Crispchat on your website.

  • Now, install the plugin in your Crisp dashboard
  • During the installation, you will create an Enum account
  • We also create a new project with a default chatbot.

Load your data

Provide your data to train the chatbot:

  • Plain text
  • PDF files (for example, server specifications)
  • Website (for example, your business website)
  • Re-index websites later easily (in a case you changed the website content)

Customize your chatbot

Let your users get help when you are busy or out of office, in a more effective manner.

  • Add the custom chatbot icon and name, enter custom messages
  • Pause the chatbot automatically when an agent joins the conversation
  • Test the chatbot in our UI
  • With the custom prompts, instruct your chatbot and give it a personality
  • The chatbot is white-labeled for each plan
  • Use your Crisp triggers and bot together with our chatbot
  • Models by OpenAI and Anthropic are available for all the plans!

Provide your users great experience!

The chatbot is available 24/7 and can help your users when you are offline.

  • Our chatbot is a conversational AI so it remembers the context!
  • The chatbot responds in 107 languages
  • Show the relevant links in the response
  • Connect the Instruments® and check parcel, open an arbitrary web page, call a third-party API, extract data from JSON, or conditionally query another project.

Even more automation!

  • Add standard buttons to the response: feedback, mark as resolved, and request a human operator
  • Add custom buttons that can point to another webpage
  • Custom prompt can contain the variable of current language
  • Re-run the chatbot when resolving a conversation in the Crisp dashboard
  • Run your chatbot based on the schedule of any complexity

Our chatbot can answer voice messages and recognize images

  • Users can upload/paste an image (for example, photo of receipt)
  • or send a voice message, all read, recognized, and answered!

Crisp integrations at your service

Now you can easily connect all there integrations with just a mouse click:

  • email
  • whatsapp
  • aircall
  • telegram
  • instagram
  • facebook
  • twilio

Why people choose us

At Printoteca, customer care isn't just a part of our business; it's the heart of it. As our community expanded this year, keeping up with the escalating demand for timely responses became a challenge. That's why Enum is a game changer for us. This AI-powered bot helps us answering our users' questions, be it during offline hours or peak times when we're swamped with requests.

The users ask about everything related to our print-on-demand service, from print quality and methods to starting their own T-shirt stores. And the Enum chatbot assists all of them :) The recent integration with email, WhatsApp, and other services were very helpful.

With this tool, we can give our users even more personal help, right when they need it. We're all about keeping things fun and finding cool new ways to help our awesome customers.

Răzvan, Cofounder
Julien Nahum, Founder

We really enjoy using EnumTech! It’s the best Crisp AI integration for sure. It saves us a lot of time daily, and it allows our users to get help faster than ever.

Thanks for the great product!

I've had a really great experience with Enum to date. The AI software is performing really well on our site and the dashboard area is intuitive. I've also had the pleasure of very prompt and helpful support from the tech team. I'd definitely recommend using Enum for an AI Chat bot.

Emily Araman, Design Lead
I tried all the crisp AI integrations and this was really by far the best.
Los Angeles, CA, United States
I found out that XXX has this functionality and tested it, but the results (responses) from your solution were much better.
Schwäbisch Gmünd, Germany
It works super good! Great service.
Meppel, Netherlands
We have been training your chatbot for several weeks now, and we are very satisfied with the results.
Amberg, Germany

Main features

No code

Just load your data and start asking questions. Connect the Crisp chatbox easily and make settings in our UI.

Different data sources

In one project you may load different data sources as plain text, PDF files, and websites.

Connect the chatbot with great UI from Crisp

If you use Crisp you can connect it to our free chatbot and have all the great features from Crisp.

Start without OpenAI key

You may start right away even if you don't have an OpenAI key.

Smart, customizable chatbot

A conversational AI chatbot with a custom name and icon that keeps the conversation and has its own personality.

Very flexible pricing

Stay on a free plan or select a plan that fits your needs and budget perfectly.

Frequently Asked Questions

How can the Enum chatbot assist my hosting provider business in handling customer inquiries after office hours?

The Enum chatbot can handle customer inquiries 24/7, providing relevant answers even when your team is offline. It ensures that your customers receive timely support, enhancing their experience with your hosting services.

Can the Enum chatbot integrate with my existing customer support channels?

Yes, the Enum chatbot can integrate with various customer support channels, including Crisp. This allows for seamless communication and support across different platforms, ensuring a consistent customer experience.

How does the Enum chatbot handle technical questions related to hosting services?

The Enum chatbot can be trained with specific technical documentation and FAQs related to your hosting services. It uses this information to provide accurate and relevant answers to technical questions, helping customers troubleshoot issues effectively.

Is it possible to customize the Enum chatbot to match my hosting provider's branding?

Absolutely, the Enum chatbot is fully customizable. You can adjust its appearance and behavior to align with your brand's style, ensuring a cohesive look and feel across your customer interactions.

How does the Enum chatbot support multiple languages for my international customers?

The Enum chatbot supports communication in 107 languages, allowing you to cater to a diverse customer base. It automatically detects the language of the user and responds accordingly, providing a personalized experience for international customers.

Can I test the Enum chatbot before deploying it on my hosting provider's website?

Yes, you can live-test the Enum chatbot directly in the Enum dashboard before publishing it on your website. This allows you to ensure that it functions correctly and meets your business needs before going live.

Pricing

All plans come with UI and unlimited number of projects and Crisp chatbots

If you do not have OpenAI Key:

Free

$0/mo

  • GPT-3.5 Turbo, GPT-4o-mini, Claude 3 Haiku
  • Up to 50 pages of data*
  • Up to 50 questions/month**
Get started

Pro

$10/mo

  • GPT-3.5 Turbo, GPT-4o-mini, Claude 3 Haiku
  • Up to 500 pages of data*
  • Up to 500 questions/month**
Get started

Business

$29/mo

  • GPT-3.5 Turbo, GPT-4o-mini, Claude 3 Haiku
  • Up to 2,000 pages of data*
  • Up to 1,500 questions/month**
Get started

Ultimate

$79/mo

  • GPT-3.5 Turbo, GPT-4o-mini, Claude 3 Haiku
  • Up to 5,000 pages of data*
  • Up to 4,000 questions/month**
Get started

Apex

$139/mo

  • GPT-3.5 Turbo, GPT-4o-mini, Claude 3 Haiku
  • Up to 10,000 pages of data*
  • Up to 10,000 questions/month**
Get started

If you do have your own OpenAI Key:

Key-10

$10/mo

  • GPT-3.5 Turbo, GPT-4o-mini, GPT-4o, Claude 3 Haiku, Claude 3 Opus, Claude 3 Sonnet
  • OpenAI Assistants are available
  • Up to 5,000 pages of data*
  • Up to 10,000 questions/month**
Get started

Key-99

$99/mo

  • GPT-3.5 Turbo, GPT-4o-mini, GPT-4o, Claude 3 Haiku, Claude 3 Opus, Claude 3 Sonnet
  • OpenAI Assistants are available
  • Up to 10,000 pages of data*
  • Up to 100,000 questions/month**
Get started
* One page is a standard document page or one webpage.
** One question means one message sent to the chatbot. It can be a casual message (like saying hi) or any data-specified message. The current format of messages are text, image, and audio file. In the case of image and audio, every single file sent to the chatbot is considered as a separate message.
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