The payment process
When you are satisfied with a free plan, you may consider moving to a paid plan to upload more documents and get more questions to be asked. The process is very straightforward.
Select a plan
Click the Billing menu item in the left menu, you will be redirected to the page with all available plans:
Select a plan you'd like to move and click the "Select this plan" button. You will be redirected to the Stripe payment page:
Click the See details to see all the plan's details. If you change your mind you can click the back button to return to the dashboard.
If you are a business and have to provide the tax information on checkout (like VAT number) please click the I'm purchasing as a business option and enter your data.
After you finish the payment process you will be returned to the dashboard and all the necessary data will be saved into our database, so your Billing page may look something like this:
Move to another plan or cancel
If you decide to move to another plan, just click the Select this plan button. The previous subscription will be canceled and a new one will be created.
If you think you may get the refund for unused days if you cancel or change the current subscription, please let us know at info@enumhq.com.
Change your payment information
You can change your payment information such as credit card. Just click the Payment method tab and then click the Update my payment method button. You will be redirected to the Stripe page:
Make changes, then click the Save card button and you will be redirected back (you may cancel the process at any moment and just click the Enum logo on the top to be redirected back to the dashboard).
Review your invoices and download them
The fourth tab has the list of your invoices:
If you click the Receipt/invoice page link the corresponding invoice page will be opened in a new tab. Use the links to download the recept and invoice: